DataTill Support bot is now on our website:
A support bot has been added that answers FAQ questions about DataTill.
Support issues and bugs can be sent to us by email at support@datatill.com.
At the footer of the datatill.com website, you will find the “Chat To Us” button.
When you click on this button, a Skype popup window will show with the DataTill Support bot ready to talk to you.
Some of the questions you can ask includes:
- How to add a customer
- How to configure radius
- How to add a radius user
- How to suspend a customer
- How to enable auto topups on a radius user
- What is DataTill’s pricing?
- What is DataTill’s contact details?
- How to create a data package
- How to setup customer notifications
- How to open a helpdesk ticket
- Who can I contact for support
- Can I see a demo of DataTill?
Natural language learning AI
This bot uses natural language AI to learn.
These list of questions is continuously being improved and does not have to be asked in a certain way.
Other places you can find this bot
This bot is also available on our Facebook page.
Like us on Facebook and message our support bot at: www.facebook.com/datatill/