Cancellation Policy
Snippet from DataTill’s Software License Agreement:
15. POSITION ON TERMINATION Upon termination of this Agreement, for whatever reason– 15.1 the license herein granted shall immediately cease to be of any force and effect; 15.2 the Licensee shall, within 5 (five) Business Days of termination, return to the Licensor all copies of the Software, as well as, all additional material received by it, including but not limited to, the Software Documentation and any additional manuals and/or additional instructions. In the event that, the Licensee fails to comply with the terms of this provision within the period stated, it shall be held liable for the total destruction of all such material within its possession and shall furnish the Licensor with proof thereof to the latter’s satisfaction; 15.3 the Licensor shall have the right to access the Designated Location and/or any other relevant premises in order to satisfy itself that the Licensee has complied with the obligations imposed upon in terms of this clause 15; and 15.4 all amounts outstanding by the Licensee shall, notwithstanding anything to the contrary herein contained, become immediately due and payable. The Licensee shall be prevented from claiming any refund, rebate or pro rata repayment of any portion of the amount due and/or any amount paid in terms of this Agreement.
Refund Policy
Credit notes or refunds at the Company’s discretion.
The accounts department can be contacted at accounts@datatill.com
Overdue Accounts Policy
Accounts with DataTill which have outstandings balances for more than 30 days may be queued for automatic account suspension.