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Customers Guide
New Customer
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Customer Profile Summary
How Much Does the Customer Owe?
Sending Invoices
Sending Statements
Adjusting Customer Balances
Pushing Documents to SageOne
Adding and Removing Customers Contacts
Customer Portal: Overview
Radius
Setting Up Radius
DataTill & IPC
IP Pools
IP Accounting
Radius Proxies
Hotspots
Hotspots: An Overview
Setting Up Hotspots
Workflow
Asset Register
Setting Up Helpdesk
Ticket Management
Fleet Management
Billing
Setting Up Billing
Account Suspensions
Month-end Process
Devices
Device Monitoring
Troubleshooting Devices
Monitoring Devices & Raspberry Pi
IP Accounting
Sales
Sales Process
Lead to Receipt: Overview and general actions
Lead to Receipt: Sales Leads
Lead to Receipt: Quotes
Lead to Receipt: Surveys
Lead to Receipt: Customers
Lead To Receipt: Job Cards
Lead To Receipt: Invoicing
Marketing
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Reports: Overview
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Setting Up Mailbox Scraping and Rules
Importing Data
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GUIDE: How to Update VAT Rates for Upcoming VAT Hikes
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The DataTill software solution is a Bandwidth Data Management Platform for ISPs, handling all tasks including sales, billing, monitoring, tickets, reporting and customer self-service.