We currently have the following vacancies available:


Job Title: Application Support Specialist

Job Summary

DataTill is looking for an Application Support Specialist, who will mainly be required to assist our customers and troubleshoot issues within our bespoke systems.

The primary technologies used in this role is DataTill, our in-house ticket system, JIRA & other Cloud platforms and Linux operating systems.

Main purpose of the role:
The main functions of the role are as follows:

  • Support our customers via phone, skype and email
  • Train customers on new functionality within our application
  • Install our application for new and demo customers
  • Manage the helpdesk tickets to ensure all customer queries are promptly resolved

Working Conditions

This is a full-time position based at our development offices in George.

Experience

  • Minimum 2 years’ experience in similar customer support position
  • IT Related skills & experience
  • HTML, PHP & Linux experience would advantageous

Remuneration
Approximate Cost-to-Company: R7k – R9k p/m depending on experience

Should you meet the requirements for this position, please email your CV to jobs@datatill.com.
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.


Job Title: Application Tester & Documenter

Job Summary

DataTill is looking for an Application Tester & Documenter, who will mainly be required to test and document new features in the system, and train our customers on the use thereof.

The primary technologies used in this role is DataTill, our in-house ticket system, JIRA & other Cloud platforms.

Main purpose of the role:
The main functions of the role are as follows:

  • Test and document new features being developed in-house
  • Assist our customers in the adoption of these new features, via phone, skype and email
  • Train customers on new functionality within our application

Working Conditions

This is a full-time position based at our development offices in George.

Experience

  • Minimum 2 years’ experience in similar customer facing position
  • Experience with automated testing tools
  • IT Related skills & experience
  • HTML & Linux experience would advantageous

Remuneration
Approximate Cost-to-Company: R8k – R14k p/m depending on experience

Should you meet the requirements for this position, please email your CV to jobs@datatill.com.
Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.