This is a guide on how to do the initial configuration of DataTill. It is recommended to follow the steps in the order below:

  1. System
  2. Company
  3. Billing
  4. Billing Groups
  5. Admin Users
  6. Radius Setup
  7. Radius Import
  8. Help Desk
  9. Sales
  10. Notifications

System

Here you can set your default system settings.

Click on Setup –> System Settings –> System

Company

Here you can setup your basic company details.

Click on Setup –> System Settings –> Company

Billing

The billing can be set up following this guide: Billing Setup

Billing Groups

Please refer to the Billing Setup

Admin Users

Go to Setup –> Admin Users.

Just create a few users for now. These are users created for your employees to work on the system.

 

API

[your datatill url]/interim_api
example : portal.wisp.com/interim_apiif you don’t know what an API is please click here. Here

Radius Setup

This should already have been configured by the DataTill staff when the install was done.

radius-setupRadius Import

Click on Tools –> Import Wizards –> Import users from Radiusmanager

The Radius Import will import the following:

  • Radius Services
  • Data Packages
  • Customer Groups
  • Customers
  • Radius User Accounts
  • NAS List
  • Static IP’s

If you do the Radius import, the system will guide you through the process, and give you more information about the import before proceeding. Go and click on the Radius import and more information will be provided.

Imported data can be deleted at any time. Just go back to step 4 and the option to deleted the imported items will be there.

Guides on the import wizards can be found here: Import Guides

Help Desk

Click on Workflow –> Helpdesk Ticket List to see all helpdesk tickets.

Please refer to the Help Desk Setup Guide on How to Configure the Help Desk.

helpdesk-ticketsSales

Click on Sales –> Sales Leads to view the sales leads menu.

Please refer to the Sales Guide to set up the Sales Leads services.

sales-leadsNotifications

 

Click on Setup –> Notification to set up DataTill’s system notifications and setup an SMS Gateway.

notificationsTips

Please start off with the Customer Guide as it will give you a good understanding of the basics of DataTill.